Studio Tools - CX Tools Documentation

Calendar API

Manage business hours, holidays, and schedules with our powerful Calendar API. Integrate with your Studio scripts to handle business hours routing and holiday closures automatically.

Key Features

Holiday management with recurring options
Business hours configuration
RESTful API for integration
Real-time status checks
Timezone support

Integration

// Example API endpoint
GET https://cxtools.xyz/api/calendar/status

// Example response
{
    "is_open": true,
    "next_open": "2024-01-22 09:00:00",
    "next_close": "2024-01-22 17:00:00"
}

Script Backup

Automated backup solution for your Studio scripts. Keep track of changes, restore previous versions, and maintain a complete history of your script development.

Features

Automated daily backups
Version history tracking
One-click restore
Diff comparison view
Export and import functionality

Best Practices

Schedule regular backups
Document script changes
Test restored scripts
Maintain backup history

Hours of Operation

Advanced management tool for business hours and schedules. Define complex operating hours, handle exceptions, and integrate with your contact center routing.

Capabilities

Multiple schedule support
Holiday exception handling
Timezone management
API integration
Schedule templates

Integration Example

// Check if currently open
IF @hoo.isOpen("main-schedule")
    -> Route to agents
ELSE
    -> Play after-hours message

DFO Chat

Host and test your Digital Front Office (DFO) chats with custom URLs. Perfect for development, testing, and demonstration purposes.

Features

Custom chat URLs
Multiple chat configurations
Real-time preview
Mobile responsive
Customizable themes

Setup Guide

Create new chat configuration
Customize appearance and behavior
Generate unique URL
Test across devices
Share with your team

Get Started

Ready to enhance your Studio environment? Choose a tool to get started or contact our support team for assistance.

Try Calendar API Start Backup Contact Support