Overview

IVRchitect AI is a powerful tool that helps you design and develop IVR flows using natural language. Simply describe what you want your IVR to do, and our AI will generate a professional, efficient flow structure that you can customize and implement.

Key Features

Getting Started

1. Access IVRchitect AI

   Navigate to Tools > IVRchitect AI in your dashboard (Pro account required).

2. Describe Your Flow

   Enter a natural language description of your desired IVR flow in the input field.

3. Generate and Review

   Click "Generate Flow" and review the AI-generated structure.

4. Customize and Export

   Make any necessary adjustments and export your flow.

Example Usage

"Create an IVR flow for a banking system that allows customers to check their balance, 
make transfers, or speak to an agent. Include authentication via account number 
and PIN, with a maximum of 3 retry attempts for invalid inputs."

Best Practices

• Be specific in your descriptions
• Include error handling requirements
• Specify authentication needs
• Mention any specific business rules
• Include timeouts and retry logic

Integration with Other Tools

IVRchitect AI works seamlessly with other CXTools features:

• Export flows directly to Studio
• Generate GRXML grammars automatically
• Create associated prompts
• Test flows in our simulator