Documentation

Introduction to CXTools

Welcome to CXTools - Your comprehensive toolkit for IVR development and voice application management.

What is CXTools?

CXTools is a powerful suite of tools designed specifically for IVR developers, voice application engineers, and CX professionals. Our platform combines traditional development tools with cutting-edge AI capabilities to streamline your workflow and enhance productivity.

Key Features

AI Tools

  • IVRchitect AI for flow generation
  • SpeechSmith AI for grammar optimization
  • Intelligent error detection

Studio Tools

  • GRXML Editor with validation
  • Format conversion utilities
  • Studio integration features

Getting Started

  1. Create Your Account

    Sign up for a free account to access our basic tools and features.

  2. Choose Your Plan

    Select from our Free or Pro plans based on your needs. Pro unlocks AI features and advanced tools.

  3. Set Up Your Profile

    Configure your workspace and preferences in the dashboard.

  4. Start Using Tools

    Begin with our most popular tools like the GRXML Editor or Format Converter.

Our Tools

AI Tools

Leverage the power of artificial intelligence to streamline your development process:

  • Generate IVR flows from natural language descriptions
  • Optimize grammar coverage and performance
  • Detect potential issues before deployment

Studio Tools

Essential tools for NICE CXone Studio development:

  • Create and validate GRXML grammars
  • Convert between various data formats
  • Test and debug voice applications

Development Tools

Utilities to enhance your development workflow:

  • Format conversion between JSON, CSV, and Excel
  • Dynamic script generation
  • Testing and validation tools

Ready to Get Started?

Check out our Quick Start Guide for step-by-step instructions on using CXTools.

Quick Start Guide